Here's what Natasha & Amber's advisers have to say about Jostens products and their services.
June Hendren, Little Rock Christian Academy
"Jostens along with Natasha and Amber have gone above and beyond what one would reasonably expect of a publishing company and their representatives. As a first-year adviser, they gave me lots of guidance and plenty of grace as I fumbled through the process of putting together a yearbook. Our book was a big success! I could not have done it without them."
Judith Murray, Parkview Arts/Science Magnet High School, Little Rock
"I have been with Jostens for six years - and in that time, I have received excellent support - from my yearbook representative, Natasha Durham, and from the plant representative, Judy Huffaker. The printing itself is outstanding, but all the things that go with the printing make it worth signing up with them again and again. Four things puts Jostens head and shoulders above other printers: I have an outstanding yearbook representative who helps me through each book we publish; outstanding technology, which makes putting those books together easier; outstanding technical support - to help me when I am over my head with the technology; and an outstanding plant representative who makes sure that every detail is right. I don't know many plant representatives that would call you and ask "Did you really mean to spell Brian "Brain" on page 76? But that's the kind of service I get, and that's why Jostens continues to get my school's business."
Shelly Tomlinson, Cabot High School
"As a new adviser with no background or experience in yearbook, Natasha Durham and Amber Crum have been invaluable to me. Their patience, advice and expertise made my transition from English teacher to yearbook adviser smooth and painless. Judy Huffaker at the Topeka plant was also a blessing, offering support when I was confused and assistance when I made a mess. Overall, I could not be happier with my yearbook printing experience. I am grateful to all my Jostens representatives for guiding me through my first year of yearbook advising."
Tracye Thomason, Carver Magnet Elementary School, Little Rock
"Amber and Natasha are just a phone call away and have always solved any problem I've had. Amber literally solved my page/picture problems on her BlackBerry! I feel so lucky to have them supporting me in creating our yearbook each year; because of Amber, Natasha and Jostens - this yearbook was our best yet! We sold all of the ones we ordered and the extras sent...we could have sold more!"
Kathy Clayton, Malvern High School
"I have been doing yearbooks for 25 years and Natasha is the most knowledgeable and helpful rep I have ever worked with. She is there to push when I need to be pushed but she backs off when I need room to work. I consider Natasha a friend and not just in the business; Jostens is an excellent company with good, caring people working for it. The people see each school as an individual and not as a number. The people are excellent to work with."
Linda Davidson, Bauxite High School
"How do you survive being a Yearbook Adviser? The answer to the question is Natasha and Jostens! I've been a Yearbook Adviser for 26 years. I wouldn't or couldn't do that job without Jostens and Natasha Durham. Jostens has given me excellent service and I know that Natasha is only a phone call or email away to answer any question or solve any problem I may have."
Margaret Sorrows, Bryant High School
"Natasha and Jostens provide me exactly want I need as a yearbook adviser. Not only is Jostens the best in the business with excellent curriculum materials, Natasha is a professional and an expert. Natasha's level of commitment to her schools shows her expertise as a yearbook rep. She really knows her job and how to service her schools. No one will work harder than Natasha to ensure the yearbook is the best it can be printed."
Stephanie Jones, Horace Mann Magnet Middle School, Little Rock
"Jostens is one of the few companies that still stands by their promise and offers a quality product while providing excellent customer service for a fair price! My Jostens' Sales Rep, Natasha, has not only taught me the foundational concepts of journalism, but has helped to inspire me to challenge my students to tell their story not just document the year! It comforts me to know that she is only a phone call away and if needed will come running should I ever need to put out the SOS."
Linda Landers, Bald Knob High School
"Jostens YearTech Online is easy to understand, easy to work with, and my students caught on fast. I love the carry-over features! With Jostens, I feel like I'm the only customer when I call with a question! Natasha and Amber know their stuff and can explain things in terms that I can understand. They're great with technical stuff, quick to respond to problems or questions and good for morale! They really look out for the best interest of our school."
Carrie Bengston, Hot Springs High School
"I feel confident in the staff, services, and products Jostens offers. Whenever I need help they are just a call or click away. No matter what the problem involves (meeting budgets, advertising, sales, creation, or distribution) they are there like my personal safety net and they always find a solution to my problem."
Brenda Doucey, Pine Bluff High School
"If I ever had to change from Jostens to another yearbook company, I would have to resign from the position of yearbook adviser. Anytime that I have needed anything (and believe me, there have been a number of times), Jostens plant and/or my reps have responded immediately and solved my problems. Before I was web-based several years ago, my computer crashed and we lost everything. Two reps showed up at 6:30 in the morning, and we worked until 6 that night recreating pages. You cannot expect better service than that!!"
Jackie Thomas, Catholic High School, Little Rock
"You guys know I'm a Jostens fan through and through. No other company would help the way you guys do. Every year has been better and easier for the staff and especially for me-the computer novice!!!"
Karen Hammer, Benton High School
"One of the main reasons I decided to go with Josten's seven years ago was because of Natasha. At the time, I appreciated her knowledge of her company as well as of creating a yearbook. She was energetic and enthusiastic about creating yearbooks. She continues to be. She is creative, and eager to help when questions or issues arise from making a budget to the final bill and everything in between. Amber has been an excellent addition; I think Amber and Natasha complement each other well. They are never pushy, but are always letting me know about the latest additions to the Josten's website. Both are patient in answering questions and in teaching me and/or my students whatever skills we need to produce a quality yearbook."